I started a podcast at work a few months ago with some colleagues and wow have I learned a lot haha.
What is a Managed Service? Managed Services, in this context, is when an organization hires an outside firm to handle the daily operations of their specialized applications.
Note: This is currently a work in progress article because I want to add documentation and code snippets. Customer Service Management (CSM) is one of ServiceNow’s “hot” products.
I have seen it countless times. The IT organization buys ServiceNow and then the rest of the org wants to use it.
Scripted Rest Endpoint w/ Concurrent Import Sets It has been a while since I posted about importing a million records daily and I realize that it is out of date and not as efficient.