Launching kersch.services
A dedicated ServiceNow consulting practice for the US market, focused on ITSM implementation and custom app development.
After years of ServiceNow work across different organizations, I decided to formalize things and launch kersch.services — a dedicated consulting practice for the US market.
The focus is on three areas: ITSM implementation, custom application development, and ongoing platform administration. Most of my clients are mid-size companies that have outgrown their initial ServiceNow setup and need someone to help them scale it properly without the overhead of a large consultancy.
Building the practice has been a different challenge than building software. It’s less about elegant code and more about understanding what a team actually needs versus what they think they need. The technical work is still the fun part, but the conversations around it are what make the difference.
If you’re working with ServiceNow and need help, reach out.