Blog

Thoughts on tech, AI, philosophy, and everything in between.

· #web#tool

Kindle Quote Formatter

A web tool for reformatting Kindle highlight exports into clean, formatted citations.

· #web#tool

vCard to CSV Converter

A browser-based tool for converting .vcf contact files to CSV with configurable field mapping.

· #crypto#security

Vultisig Share Decoder

A client-side tool for decoding vault shares from Vultisig multi-signature wallets.

· #svelte#project

Building cuddlepuddle.app

A booking platform for professional platonic cuddling sessions in Lisbon.

· #servicenow#consulting

Expanding to Portugal with kersch.pt

Bringing ServiceNow consulting to Portugal with a focus on digital change management and advisory services.

· #servicenow#consulting

Launching kersch.services

A dedicated ServiceNow consulting practice for the US market, focused on ITSM implementation and custom app development.

· #tools#podcasting

Starting a Podcast and setting up OBS on Mac OS with Zoom Audio

A step-by-step guide to setting up OBS with Zoom audio on Mac OS for podcasting and streaming.

· #servicenow#consulting

Managed Services: What is it and what makes it successful?

A deep dive into managed services — what it is, why companies invest in it, financial models, and how to build a successful practice.

· #servicenow#csm

Migrating from IT Service Management to Customer Service Management - the "right" way

A phased approach to migrating a ServiceNow ITSM instance to Customer Service Management, focusing on the Context Security Plugin and roles.

· #servicenow#architecture

Avoiding the ServiceNow Snowflake Problem - Roles, Users, Groups, Portals, Menus

Tips for making your ServiceNow instance scalable — setting up roles, users, groups, portals, and menus the right way.

· #servicenow#integration

Importing a million records daily in ServiceNow Part 2 (Pre-Quebec)

A more efficient approach to importing millions of records in ServiceNow using concurrent import sets and temporary data sources.

· #servicenow#integration

Importing a million records daily in ServiceNow (Pre-Quebec)

Lessons learned building a high-performance scripted REST endpoint and import set pipeline for million-record daily imports in ServiceNow.

· #personal#philosophy

Saying Goodbye

Why do we make it weird to say goodbye? Reflecting on goodbyes, memories, and moving on.

· #web#tools

Forestry.io

Trying out Forestry.io as a CMS for my Hugo site — first impressions on block quotes, bullets, and code blocks.

· #personal#web

First Post

Reflecting on how much easier it is to build a website and write content today compared to 2012.